CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Clear, transparent communication
Car & Truck Care, near New York, NY

After looking for a trusty mechanic in NYC, I finally found it in dependable. I trust Jose and the crew with my car. Very clear and transparent estimates and pricing, very communicative about the work that needs to be done. Dependable is the perfect way to describe the service! Thanks Jose!

~ James Q, 04/24/2023

CODE OF ETHICS

Dependable Auto Repair & Body